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How Can We Help?

If you have a question, issue, idea or anything at all, we want to hear from you. For immediate help, call us at 970-686-5682 or fill out the form below and a member of our team will be in touch shortly. You may also find what you’re looking for in the FAQs section below.

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Frequently Asked Questions

Q. Do you have local distributors in our area?
A. We do not use distributors. We ship worldwide by any shipping method you prefer. All our products are manufactured entirely at our Windsor, Colorado, USA facility. Contact us to set up an account.

Q. How can I purchase metal domes from Snaptron?
A. All purchases are made directly from Snaptron. Snaptron offers a variety of ways to purchase metal domes. You can set up NET 30 terms where we invoice you after purchase. Snaptron also accepts major credit cards or payments in advance.

Q. How are the domes packaged?
A. There are several different packaging methods to choose from, depending on your specific application. The domes can be packaged in bulk (jars), in cartridges for use with the Dart™ placement pen and the SureShot™ automated dome placement machine, in tape and reels for use with pick and place equipment, and on polyester-adhesive sheets (Standard Peel-N-Place arrays or Custom Peel-N-Place arrays).

Q. Can the domes be soldered to a circuit board?
A. Yes, certain dome styles, such as the S-Series, can be soldered to a circuit. Two solderable tabs on S-Series, also known as SMD domes, allow the dome to be soldered directly to a printed circuit board or flex circuit without impacting performance or tactile feel. When the domes are pushed, the feet move outward. If this movement is restricted, it can negatively affect the tactile response of the domes and, in some cases, cause irreparable damage to the domes or break the solder joint. Therefore, when not using solder domes, Snaptron does not recommend soldering.

Q. How is the S-Series different from your other domes?
A: The S-Series domes are a four-leg metal dome switch with two solderable tabs. Like standard tactile domes, the solder dome is a normally open momentary contact that provides a crisp tactile feel, letting the user know a button was pressed.

Q. How do I secure the metal domes to my PCB, membrane, or flex circuit?
A. Our metal domes are secured using pressure-sensitive adhesive tape or can be soldered down by hand or with an SMT machine in a solder reflow process, depending on the style of the dome. Several standard adhesive material options are available, as well as custom materials. See our Peel-N-Place Arrays for more information on placing the domes with tape.

Q. Can your domes be assembled with standard pick and place equipment?
A. Yes, Snaptron offers tape and reel packaging for use with automated placement equipment. Please contact us for more information regarding placing domes with surface-mount technology (SMT) equipment.

Have a question not answered? Visit our FAQ page for more helpful information, or contact our team today.


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